News for 'customer experience'

2nd innovation hub in US to strengthen TCS position

2nd innovation hub in US to strengthen TCS position

Rediff.com12 May 2022

IT major Tata Consultancy Services (TCS), in its Q4FY22 results, said the company's banking, finance services and insurance (BFSI) crossed the $10 billion milestone. This includes revenue from financial products, services and platforms. For Suresh Muthuswami, who recently took over as Chairman of North America, one of the focus will be to grow this percentage going ahead. The first step to grow the US market is hiring. Muthuswami said that the company will be hiring more in the US, especially from the campuses. In FY22 TCS hired over 7,000 people in the US and going ahead too the numbers will be similar.

Can Isha Do What Her Dad Did With Jio?

Can Isha Do What Her Dad Did With Jio?

Rediff.com12 Aug 2023

Isha's stab at the bottom of the laptop pyramid shows she is a true Ambani.

'We are at our best when we set the pace'

'We are at our best when we set the pace'

Rediff.com10 May 2016

'If you look at voice and data realisations in India, they are the lowest in the world.'

TCS expands operations in Texas, hires over 200 people

TCS expands operations in Texas, hires over 200 people

Rediff.com10 Dec 2020

Tata Consultancy Services (TCS) on Thursday said it plans to invest more than $100 million in Austin and hire 1,000 new employees across Texas. TCS has expanded its business operations in Austin, Texas with the construction of a new facility, doubling its presence to more than 400 professionals in the city and adding to its over 5,500 employees across the state, TCS said in a statement. The new facility will officially open in late December 2020 and have space for 367 employees, it added.

Edtech, logistics and gig-economy to drive jobs

Edtech, logistics and gig-economy to drive jobs

Rediff.com25 Feb 2021

Fresher hiring is expected to more than double compared to last year.

How Jet Airways plans to strike it big

How Jet Airways plans to strike it big

Rediff.com4 May 2016

Jet's advertising and that of most other airlines has been limited to new routes or promotional fares.

'Greed and adventurism are bull market traits'

'Greed and adventurism are bull market traits'

Rediff.com25 Sep 2023

'The market should maintain optimism on the back of range-bound oil prices, a robust fiscal balance sheet, a better-than-expected monsoon, and moderating inflation.'

Tigerair, Axis Bank to offer one-way free ticket from S'pore

Tigerair, Axis Bank to offer one-way free ticket from S'pore

Rediff.com16 Dec 2014

Tigerair has announced few free tickets for Singapore flights

US chipmaker AMD to invest $400 mn in India

US chipmaker AMD to invest $400 mn in India

Rediff.com28 Jul 2023

US chipmaker Advanced Micro Devices (AM) on Friday announced a $400 million investment in India over the next five years and said it will build its largest design centre in Bengaluru. AMD chief technology officer Mark Papermaster made the announcement at the annual semiconductor conference in the presence of Prime Minister Narendra Modi. Undeterred by Taiwan's Foxconn pulling out of his group's $20 billion semiconductor-making venture, mining baron Anil Agarwal said the first phase of Vedanta's chip-making project will be ready in two-and-a-half years.

PE fund Advent to buy Suven Pharma

PE fund Advent to buy Suven Pharma

Rediff.com26 Dec 2022

Global private equity investor Advent International on Monday said it is acquiring a significant stake in Suven Pharmaceuticals from its promoters, the Jasti family. The PE major said this will be followed with an open offer to acquire 26 per cent more in the listed contract development and manufacturing organisation from public shareholders, and also merge the company with investee company Cohance Lifesciences, as per an official statement. Media reports on a Monday morning pegged the acquisition at Rs 6,300 crore, and that Advent had pipped rival Blackstone for the acquisition.

India's first private rocket to be launched by Nov 16, will carry 3 payloads

India's first private rocket to be launched by Nov 16, will carry 3 payloads

Rediff.com8 Nov 2022

India's first privately developed rocket -- Vikram-S -- is set for launch in a sub-orbital mission with three payloads between November 12 and 16, Hyderabad-based space startup Skyroot Aerospace announced on Tuesday.

India's e-com market to surge 84% to $111 bn by 2024

India's e-com market to surge 84% to $111 bn by 2024

Rediff.com10 Mar 2021

India's e-commerce market is poised to grow by 84 per cent to $111 billion by 2024 on the back of accelerated adoption of digital technologies amid the COVID-19 pandemic, a report by fintech firm FIS said on Wednesday. The report noted that countries, including India, have seen a shift in consumer behaviour caused by COVID-19, and new payment trends are shown to be on the rise. FIS, in its 2021 Global Payments Report, examined current and future payment trends across 41 countries. India's e-commerce market is projected to grow by 84 per cent between now and 2024 to about $111 billion (from about $60 billion in 2020) driven by mobile shopping, which is projected to grow 21 per cent annually over the next four years, the report said.

SpiceJet in talks with overseas investors for fund infusion

SpiceJet in talks with overseas investors for fund infusion

Rediff.com20 May 2014

India's second largest budget carrier SpiceJet, which reported a record Rs 1,003 crore (Rs 10.03 billion) net loss last fiscal, may soon receive the much-needed capital infusion as talks with an overseas investor have reached "very advanced stages".

OYO is world's 3rd-largest hotel chain by room count

OYO is world's 3rd-largest hotel chain by room count

Rediff.com10 Jul 2019

The company's growth is fuelled by its success in China with presence in 337 cities with over 500,000 rooms, followed by growth in Indonesia with presence in 80 cities and over 20,000 rooms and other regions in Asia

The market's in the mail

The market's in the mail

Rediff.com22 Mar 2006

Big Tech invests $1.82 bn in Indian startups so far this year

Big Tech invests $1.82 bn in Indian startups so far this year

Rediff.com8 Nov 2021

Their startup investments number 13 so far, compared to 17 deals in 2020.

HDFC Bank to shift payments from core banking, ensure minimal downtime

HDFC Bank to shift payments from core banking, ensure minimal downtime

Rediff.com22 Jun 2022

The country's largest private lender HDFC Bank is planning to facilitate a shift in its payments module from the existing core banking platform. This would ensure minimal payments downtime, even if core banking is not available. "This 15-month project will be followed by hollowing the customer-master modules from its existing core systems. "It will ensure a single system of record for customers across various products," said Sashidhar Jagdishan, managing director (MD) & chief executive officer (CEO), in the annual report for 2021-22.

Over 95% Indian firms fall prey to 'new fraud' incidents

Over 95% Indian firms fall prey to 'new fraud' incidents

Rediff.com15 Nov 2022

Over 95 per cent of organisations in India have experienced new types of fraud incidents in the past two years, a PwC Survey said on Tuesday. Following the outbreak of the COVID-19 pandemic, the uncertainties associated with it, subsequent shift to digital operations and remote working, businesses have been exposed to new risks related to digital security, employee safety and disinformation, said the PwC's 'Global Economic Crime and Fraud Survey 2022' report.

Amazon narrows gap with Flipkart, tops Snapdeal

Amazon narrows gap with Flipkart, tops Snapdeal

Rediff.com2 Jul 2016

Amazon signed up Motorola as an exclusive brand partner for its new devices, which in turn helped it grow

'AI is going to be used as a weapon by the bad guys'

'AI is going to be used as a weapon by the bad guys'

Rediff.com17 Oct 2022

'This is a race where every technology can be used by the bad guys and good guys.'

Top UPI players stare at uncertain future

Top UPI players stare at uncertain future

Rediff.com20 Apr 2021

'How can we be told not to grow?'

TCS to manage global IT infrastructure for Diageo

TCS to manage global IT infrastructure for Diageo

Rediff.com20 Feb 2014

TCS will manage Diageo's global IT infrastructure, data centres and servers, in addition to providing service desk support to employees, TCS said in a statement.

Will BPM firms' plan to change pricing model succeed?

Will BPM firms' plan to change pricing model succeed?

Rediff.com11 Apr 2019

As more and more businesses move towards digital technology-enabled solutions such as chatbots to increase interaction with their own customers, BPM companies have seen a significant chunk of their revenue proceeds shifting towards business outcomes.

2000 Notes: What RBI Learnt From 2016

2000 Notes: What RBI Learnt From 2016

Rediff.com19 Oct 2023

The communication was clear, transparent and worded in a manner that did not induce any fear in the minds of the people, point out A K Bhattacharya.

What next? You can't fly without Aadhar

What next? You can't fly without Aadhar

Rediff.com17 Dec 2016

'In the US, they have created a blacklist for fliers. We are trying to do the same here.'

IKEA to launch first small-format city store in Mumbai

IKEA to launch first small-format city store in Mumbai

Rediff.com8 Dec 2021

Swedish furniture giant IKEA is set to launch its first small-format city store at Worli, Mumbai, on Thursday. IKEA, which is part of the Ingka Group, had set up its first store in the country in Hyderabad in August 2018, which was followed by a store in Navi Mumbai in December last year. The company has an online presence across Hyderabad, Mumbai, Bengaluru, Surat, Ahmedabad and Vadodara.

Coming soon! Changes in Health Insurance

Coming soon! Changes in Health Insurance

Rediff.com31 Jan 2019

Ashish Mehrotra, MD and CEO, Max Bupa Health Insurance, explains the changes we can expect in health insurance this year.

India's could see fastest rollout of 5G services globally

India's could see fastest rollout of 5G services globally

Rediff.com20 Sep 2022

The country's two top telcos, Reliance Jio and Airtel, are working overnight to undertake one of the fastest global roll-outs of 5G services in any country just a month down the line. India might be late in the game (already 70 countries have some kind of 5G and there are 698 million 5G subscribers across the world), but it's moving at breakneck speed. In his speech at the Reliance Industries AGM, Mukesh Ambani unveiled his plan to roll out the fastest 5G network in the world, starting from four metros in October but hitting every town taluka and tehsil - there are some 5,600 of them - in the country in 18 months.

UEFA to refund Liverpool fans after CL final chaos

UEFA to refund Liverpool fans after CL final chaos

Rediff.com7 Mar 2023

The final was delayed by 36 minutes after thousands of Liverpool supporters were unable to get into the Stade de France for the match

PM's gifts to 80-yr-old Biden include traditional 'Das Danams'

PM's gifts to 80-yr-old Biden include traditional 'Das Danams'

Rediff.com22 Jun 2023

Prime Minister Modi gave President Biden the unique sandalwood box sourced from Mysore with intricately carved flora and fauna patterns and handcrafted by a master craftsman from Jaipur during an intimate dinner at the White House on Wednesday.

Lexus gears up to drive in EVs to India

Lexus gears up to drive in EVs to India

Rediff.com20 Mar 2022

Having established its presence in the country, luxury carmaker Lexus is now looking to chart its next phase of growth in India as it looks to consolidate sales network and drive in new models, including fully electric cars in the country, according to a top company official. The company, which is the luxury car arm of Japanese auto major Toyota, initiated operations in India in 2017 and currently sells seven models in the country, including the locally-produced ES 300h sedan. Known for its self charging hybrid cars, the company is now gearing up to drive in battery electric vehicles, besides ramping up its existing product portfolio in the market.

CAA protests: Tourism may be hit badly

CAA protests: Tourism may be hit badly

Rediff.com23 Dec 2019

Foreign tourists are postponing their India holiday and there have been some cancellations as well, with trips to the North-East seeing the most adverse impact.

'Foxconn is clearly bullish about India'

'Foxconn is clearly bullish about India'

Rediff.com20 Mar 2023

Foxconn means serious business in India. Its delegation to India was led by its Chairman Young Liu who met Prime Minister Narendra Modi.

Brands use missed call service to boost consumer experience

Brands use missed call service to boost consumer experience

Rediff.com21 Apr 2014

Business houses are using missed called services to improve customer interface.

Cannes: Aishwarya's BEST Look? VOTE!

Cannes: Aishwarya's BEST Look? VOTE!

Rediff.com24 May 2022

2022 marks Aishwarya Rai Bachchan's 20th year at the Cannes Film Festival, and she's given us many WOW fashion moments on the red carpet in all this time.

Card-less cash withdrawal to be enabled at all ATMs soon, says RBI

Card-less cash withdrawal to be enabled at all ATMs soon, says RBI

Rediff.com8 Apr 2022

In a bid to check fraud, the Reserve Bank on Friday decided to permit all banks to introduce card-less cash withdrawal through ATMs.

Harnaaz Sandhu Slays It At NYFW!

Harnaaz Sandhu Slays It At NYFW!

Rediff.com14 Sep 2022

Miss Universe Harnaaz Sandhu was spied at at four shows at New York Fashion Week in A-lister seats, and, of course, in full fashion regalia.

Chandrayan-3 goes where no one has been before -- Moon's south pole

Chandrayan-3 goes where no one has been before -- Moon's south pole

Rediff.com14 Jul 2023

Chandrayaan 3 follows the Chandrayaan 2 mission which did not achieve the desired soft landing on the surface of the moon in 2019, disappointing the scientists.

Tips To Get Your DREAM Job

Tips To Get Your DREAM Job

Rediff.com4 Oct 2021

'It is important that students not focus on the remuneration that the job fetches in the first year, but look at the next 5 year journey with that job role.'

MasterChef Australia Changed Indian Food

MasterChef Australia Changed Indian Food

Rediff.com20 Oct 2023

Food in India has fled the confines of the kitchen and become a national adventure... Food shows, now even on news channels, have transformed restaurateurs from humble khansamas to courted celebrities.